Information We Collect
At Venatra, we are committed to providing a seamless e-commerce experience while prioritizing the privacy and security of our users' information. We collect the following types of information to enhance your experience and enable you to create and manage your online business:
Account Information: When you create an account on Venatra, we collect your name and email address to establish and personalize your user profile. Additionally, we may request your physical address and phone number for shipping purposes when you make a purchase through our platform.
App Usage Analytics: To optimize the performance and usability of our app, we utilize Firebase Analytics to gather insights into how users interact with Venatra. This includes data on features used, navigation patterns, and device specifications, which helps us improve our services and tailor them to your needs.
Payment Information: To facilitate secure transactions, we partner with Stripe for payment processing and bank payouts. While making a purchase, Stripe may collect personal information such as payment card details and billing address to ensure smooth and reliable transactions.
How We Use of Information
We use the information we collect for the following purposes:
To Provide and Improve the App: We use your personal information to provide and improve the functionality of the App and related services, personalize your experience, and troubleshoot issues.
To Communicate with You: We may use your contact information to communicate with you, including sending important updates, notifications, and promotional messages about the App and related services.
To Process Payments: We use your payment information to process payments, facilitate transactions, and prevent fraudulent activity.
To Comply with Legal Obligations: We may use your information to comply with legal obligations and regulations, including GDPR, CCPA, and other applicable laws.
Data Sharing
We do not share your personal information with third parties, except as necessary to provide the services you request or as required by law. However, we may share aggregated or anonymized data for analytical purposes.
Third-Party Services
At Venatra, we utilize various third-party services to enhance the functionality of our platform and provide a seamless experience for our users. We work with the following trusted partners to store, handle, and process user data:
Stripe: We partner with Stripe to securely handle payments and bank transfers. When you make a purchase through Venatra, your payment information is processed securely by Stripe to ensure smooth and reliable transactions.
Google: We may use certain Google services, such as Firebase Analytics, to gather insights into app usage and improve our services. Google's privacy practices govern the collection and processing of data through these services.
AWS (Amazon Web Services): We rely on AWS to store and manage user data, ensuring scalability, reliability, and security. AWS provides robust infrastructure and data storage solutions that enable us to deliver a high-quality service to our users.
MongoDB: We may utilize MongoDB as our database management system to store and organize user data efficiently. MongoDB's flexible and scalable database solutions help us manage large volumes of data while maintaining performance and reliability.
Security Measures
We take comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. In the event of a data breach, we will notify affected users promptly in accordance with applicable laws.
Your Choice and Rights
Access and Update Your Information: You may access, review, and update your account information at any time by logging into your account.
Opt-Out of Communications: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.
Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at legal@venatra.ai
You may also contact our Data Protection Officer at the following address:
Venatra Inc.
1111B S Governors Ave STE 3889
Dover, DE 19904
Children's Privacy
Venatra is not directed to children under the age of 13, and we do not knowingly collect personal information from children. By using Venatra, you represent that you are old enough to consent to the processing of your personal data in your country.
Updates
We may sometimes make changes to this Privacy Policy. If we make a change to this Policy that, in Venatra’s sole discretion, is material, then we will let you know before the changes come into effect. Continuing to use Venatra after a change to this policy means you accept the new policy. If you have any questions, please email: legal@venatra.ai
